BOOKING CONDITIONS
Please read the following Booking Conditions carefully. Vegan Travel Asia by VegVoyages only accepts bookings subject to these conditions. The terms, conditions, and provisions outlined below in this agreement (“the Agreement”) apply to all tours and adventures provided by Vegan Travel Asia by VegVoyages, a company registered with its head office in Georgetown, Texas, USA (“the Company”).
By submitting a booking request along with the non-refundable deposit of US$350 (three hundred fifty dollars), you acknowledge that you have read, understood, accepted, and agreed to all the terms, conditions, and provisions contained in the Agreement. You also acknowledge that the deposit is NOT REFUNDABLE.
It is understood that all provisions of the Agreement, in whole or in part, are governed by and subject to the laws of the United States of America. The Client and the Company agree to submit to the exclusive jurisdiction of the courts of the United States regarding any claim or matter arising under the Agreement.
The Client and the Company agree that the Agreement and all its terms and conditions will take effect once the Company has accepted the Client’s booking request, confirmed receipt of the Client’s non-refundable deposit, and issued an Adventure Confirmation Receipt. Once the Company has confirmed the receipt of the non-refundable deposit, no changes to the listed adventure price will be permitted as per the Agreement.
The Client making the booking (which is subject to the terms of the Agreement) warrants that they have full authority to do so on behalf of all persons named in the booking. The Client confirms that all persons included in the booking are aware of and accept the conditions of the Agreement. The Company reserves the right to decline any booking at its discretion as outlined in the Agreement.
PRICES & PAYMENTS
The Client understands that all quoted prices are in United States Dollars. The Client acknowledges that the $350 booking deposit is NON-refundable. The Client agrees to pay the remaining adventure cost in full no later than 90 days before the adventure’s commencement date. Additionally, if the Client books a tour departing within 90 days of the booking date, full payment is required within one week of submitting the booking form.
CHANGES
Changes made by the Client to their booking date(s) will incur an amendment fee of $150 (one hundred fifty dollars), plus an additional $100 if the trip includes a local flight (in Thailand, Nepal, Vietnam, or Malaysia). If the Client decides to transfer their tour date(s) to a later date, any discounts received on the original booking will be forfeited, and the Client must pay any difference in fare.
The remaining deposit balance must be used within 12 months from the original booking date. Changes and/or refunds for extra hotel nights can be made without any additional charge if requests are submitted at least 30 days before the scheduled hotel reservation date. We will not issue refunds for unused hotel nights unless we receive notification at least 30 days before the scheduled reservation date.
The Client understands that any changes to the original booking must be confirmed in writing (via email, postal mail, or signed fax) by the individual who made the original booking and must be accompanied by any applicable amendment fees as outlined in the Agreement.
The Company will make its best efforts to operate all adventures and tours as advertised. However, by entering into the Agreement, the Client accepts that it may be necessary or advisable to vary, alter, or modify an itinerary and its contents due to prevailing local conditions. The Company reserves the right to cancel or change, at any time, the facilities and/or services (including but not limited to transportation, accommodations, sights, and other arrangements) and to substitute alternative arrangements of comparable monetary value, comfort, and quality standards without compensation to the Client. The Company accepts no liability for any loss of enjoyment resulting from these changes.
The Company also accepts no liability or responsibility for any airline cancellation fees or other fees not directly paid to the Company by the Client. The Client understands that it may be necessary to adjust the sequence of an adventure itinerary and some destinations en route due to poor road conditions, weather, acts of civil strife, changes to transport schedules, or other prevailing local conditions. The Company cannot be held liable for loss of enjoyment resulting from such delays, cancellations, or adjustments.
CANCELLATION BY THE CLIENT
The Client can cancel their adventure at any time, provided that the cancellation is communicated in writing (via Email or WhatsApp Message). Cancellation charges will apply as mentioned herein.
Cancellation Fees:
90 days or more: loss of deposit.
89 – 75 days: 50% (fifty percent) of the total adventure cost.
74 – 45 days: 75% (seventy-five percent) of the total adventure cost.
44 – 0 days: 100% (one hundred percent) of the total adventure cost.
Furthermore, the Client hereby understands and agrees that the Company will bear no responsibility for airline rescheduling and/or cancellation fees charged by the airline and/or their assigned agents or representatives.
CANCELLATION BY THE COMPANY
The Company’s adventures are guaranteed to depart on the dates confirmed by the Company to the Client at the time of the Client’s booking. If for some unforeseen reason due to circumstances outside of the control of the Company, such as extremely adverse weather conditions, civil strife, or any other reason the Company may feel the safety and smooth progress of the adventure will be affected, is to take place and force the Company to cancel the adventure, the Company will advise the Client of such cancellation immediately. In such cases, the Company hereby agrees to offer the Client alternative arrangements; if the Client does not accept these arrangements then the Company will refund all payments made by the Client to the Company. However, the Company will not be held liable for any additional costs, charges, fees, and/or expenses the Client may have incurred outside those payments made directly to the Company by the Client.
TRAVEL INSURANCE
The Client must maintain valid travel insurance for the duration of the adventure. This insurance must provide adequate coverage for, at a minimum, trip cancellation, medical expenses, and repatriation if the Client cannot continue the adventure due to illness or injury, including coverage for helicopter rescue and air ambulance services.
Participation in the adventure without adequate insurance may result in the Client being denied continuation without entitlement to any refund. The Company further recommends that the Client consider obtaining additional coverage for trip cancellation, curtailment, and loss or damage to luggage and personal effects. Full comprehensive coverage is strongly advised.
It is solely responsible for procuring and maintaining the required insurance coverage. The Company is not liable for any loss, injury, or expense incurred by the Client, regardless of whether the Client has obtained insurance coverage, in accordance with the terms of this Agreement.
GENERAL TERMS & CONDITIONS
1. Use of Likeness: The Client acknowledges and agrees that the Company may use any photographs, video, or other images of the Client taken during any of the Company’s adventures in all forms of media now known or developed in the future, solely for bona fide promotional or marketing purposes, without compensation. Such use may include, but is not limited to, brochures, slides, video presentations, websites, and social media.
2. Fitness to Participate: The Client is responsible for ensuring, before booking, that they are physically and mentally fit to complete the adventure itinerary. Clients aged over 85 (eighty-five) may be required to provide medical evidence of fitness to travel. The Company does not accept unaccompanied minors (under the age of 18).
3. Disclosure of Medical Conditions: Any Client with an illness, disability, or undergoing treatment for any physical or medical condition must fully disclose such information to the Company at the time of booking. Clients must also plan for the provision of any required medication or treatment during the adventure. Failure to provide accurate disclosure constitutes a breach of this Agreement and may result in exclusion or removal from the adventure without refund.
4. Sharing Contact Information: By completing the booking form, the Client consents to the Company sharing their contact information with third parties involved in the operation of the specific adventure. Such information will be used solely for purposes directly related to the adventure and will not be disclosed for any other purpose.
5. Authority of Adventure Leaders: The Client agrees to accept the authority and decisions of the Company’s adventure leader(s) throughout the adventure. If, in the judgment of the adventure leader(s), the Client’s health, behavior, or conduct endangers the safety, comfort, or overall enjoyment of the adventure, the Client may be excluded from all or part of the adventure without entitlement to a refund. The Company shall not be liable for any charges or expenses incurred by the Client before, during, or after the adventure in such cases.
6. Compliance with Local Laws: The Client agrees to comply with all laws and regulations in the countries visited. Any failure to do so shall release the Company from any obligations under this Agreement.
PASSPORTS, VISAS, VACCINATIONS, EXCESS BAGGAGE, ETC.
It is the sole responsibility of the Client to possess a valid passport and obtain all necessary visas and travel documents. The Client must ensure that their passport is valid for at least six months beyond the duration of the scheduled adventure, as this is a standard requirement for entry into most countries. The Client is also responsible for obtaining all necessary visas for their travels.
The Client understands and agrees that it is their responsibility to consult with their doctor or healthcare professional to obtain any necessary or recommended vaccinations, immunizations, and preventative medications required for the duration of the adventure.
The Company strongly recommends that the Client travel with minimal baggage and will not be liable for any loss or damage to baggage or personal property. The Company also shall not be responsible for any excess baggage charges imposed by carriers.
Any information or advice provided by the Company regarding permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc., is given in good faith but without liability on the part of the Company. Ultimately, it is the responsibility of the Client to ensure they have all the necessary travel documentation required for the adventure.
RISKS & RESPONSIBILITIES
The adventures operated by the Company have been designed to provide the Client with an exposure to the true nature of the environment visited and therefore may involve an element of personal risk and exposure to potential hazards over and above those associated with normal “package” tours. All bookings are accepted on the understanding that such risks and/or hazards are appreciated by the Client and that the Client undertakes all adventures, tours, treks, and other activities of their own volition.
RELEASE FORM
By submitting this booking, the Client agrees to the following statement:
“I understand and acknowledge that I am undertaking an adventure trip with inherent dangers and that traveling with Vegan Travel Asia by VegVoyages may involve certain risks beyond those encountered on a conventional holiday or tour. These risks include, but are not limited to:
Hazards associated with travel by airplane, boat, bus, car, train, and other forms of transport, unstable political, social, and economic conditions, the potential for criminal or injurious acts by others, including terrorism, physical exertion, or emotional distress related to the geography, length of travel, activities undertaken, and areas visited during this adventure, exposure to infectious or communicable diseases, loss of valuable property, serious injury or death resulting from accidents, natural disasters, or acts of God, strikes, war, quarantine, government restrictions, or medical care or treatment while abroad, lack of competent or modern medical services in rural, urban, or natural areas.
I fully understand that I may be traveling to geographical locations where the standards of accommodation, safety, transport, hygiene, cleanliness, medical facilities, communications, and infrastructure may not meet those I am accustomed to in my home country or those typically found on more conventional holidays or tours. I accept these risks and responsibilities and fully assume the obligations associated with this form of travel.
I hereby release and indemnify Vegan Travel Asia by VegVoyages from any claims, liabilities, or responsibilities connected to these risks to the maximum extent permitted by law. I acknowledge that I have been informed of, read, understood, and accepted all terms and conditions outlined in the Vegan Travel Asia by VegVoyages Booking Conditions before booking this adventure. I also release and indemnify Vegan Travel Asia by VegVoyages and its employees, agents, officers, and personnel from any claims, liabilities, or demands for personal injury, property damage, or other loss of any kind that I may sustain as a result of my participation in the aforementioned adventure or tour.
Additionally, I confirm that I have a valid travel insurance policy covering personal accidents, illnesses, medical expenses, and emergency repatriation. I also permit Vegan Travel Asia by VegVoyages to use any photographs in which I may appear, taken during the adventure, for promotional and marketing purposes.”
ADDITIONAL EXPENSES
The Client understands and agrees that airfares, passport and visa fees, travel insurance, excess baggage charges, airport departure taxes/charges, gratuities to guides/drivers/porters/waiters, etc., laundry, optional activities or tours, still/video camera fees at sites (as applicable by the site), and all transport, transfers, meals and/or foodstuff, drinks (including but not limited to alcoholic beverages, juices, soft-drinks, bottled water, etc.) that are not specifically mentioned and included in the itinerary and any item(s) of a personal nature are not included in the adventure price and are the sole responsibility of the Client to settle the charges of such items mentioned herein. The Company will bear no responsibility for such items mentioned under the Agreement.
FORCE MAJEURE
The Company shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane, or another natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or for any other reason not directly attributed to the Company and under the Agreement. *